Updated · Make This Useful
Customer review request template
A short review request can say: “Thanks again for having us out for the gutter clean. Could you leave a quick review here? It really helps a small business like ours.” Add the direct review link and your name. Ask after the work is complete, while the job and your business are still familiar to the customer.
Write the review ask
Use the review page for your own business. Ask for an honest account of the job, and make the request easy to decline.
Your message
Hi [customer name], thanks again for having us out for [job or service]. Could you leave a quick, honest review here: [your review link]? It really helps a small business like ours. Thanks, [your name]
How do you ask for a review after a job?
Thank the customer for the specific work, ask for an honest account and provide a direct review link. The message should be short enough to read as a text and easy to decline.
Which review link should you send?
Use the review destination for your own business on the service where you want the feedback to appear. Open the link yourself before sending so the customer does not land on a search page or another business.
Message you can fill in
Hi {customer}, thanks again for having us out for {job}. Could you leave a quick, honest review here: {link}? It really helps a small business like ours. Thanks, {business}
Frequently asked questions
Should I ask only happy customers?
Use a consistent request for honest feedback after completed work. Let the customer describe their experience in their own words rather than supplying a rating or a review for them to repeat.
Should I write the review for them?
Ask the customer to describe their own experience. A direct link and the name of the job are enough to help them get started; their words are what make the review useful.
What if they do not reply?
Leave the request easy to decline. If you send a reminder, keep it short and use the same direct link. Repeated requests can spoil an otherwise good customer experience.