Help center
Help with Make This Useful
Find answers about recordings, files, saved work, sign-in and billing, with the next step to get things working.
Is Helper a real person?The helper built into this app
No. Helper is a computer program, not a person. So is anyone you make here, and each one says so if you ask. No person types the answers.
About HelperFind my saved workLetters, cards, lists, pictures and notes
Library holds everything you kept: letters, cards, lists, pictures and notes. Your conversations stay in Chats.
Open LibraryGet help with a taskStart with a few words or something to show
Choose an idea or describe what you need on Home, adding a photo or PDF if it helps.
Open HomeTalk or Record?Choose what should happen to your words
Talk puts what you say in the box and speaks with you. Record keeps a longer recording and its words for you to review.
Open VoiceKeep or recover a recordingA longer take you can review later
Open Record to start or recover a take on this device. Pause and resume when needed, then Finish to review its words and original audio. Continue in background lets you use other parts of the app; use the recording bar to return.
Open RecordChange the writing size or lookHow you like it: writing, look, Talk first, detail
Choose your writing size, look, Talk first or Type first, and how much detail in You › How you like it. You can also say “bigger writing”.
Open How you like itChoose who can see my workChoose who can open what you share
Open your chat or kept thing and choose Share to review who can see it.
Open LibraryHomes and businessesOne sign-in, separate places for work
Keep Mom’s things apart from yours in You › Homes and businesses › Add a home. Use the name at the top to switch between them.
Choose a home or businessCheck my plan or renewalWhat your plan includes, its price and renewal
You › Plan shows what your plan includes, its price and when it renews. Asking, look-ups, reminders, notes and changes to anything you made are never counted.
Open PlanKeep an appliance’s detailsSave a photo or what you already know
Save a photo and what you know about an appliance, then add its label or papers later.
Keep an appliance’s detailsPut a plan in my phone calendarReview the event, then complete the calendar step
Review the event’s date, time and repetition, then open its calendar file and confirm it in your calendar.
Find the plan in LibraryGet past sign-in or an email codeWrong email, expired code or forgotten password
Check the email above the code field and request a new code if yours expired or did not arrive.
Open sign-inContinue after a connection problemCheck what finished before trying again
Reopen your chat to check whether its answer finished before sending again.
Open ChatsManage privacy or sign-in securitySee what we keep, get a copy, or delete your account
Open Privacy & data to review what an export or deletion will include before confirming.
Open Privacy & dataWhat is a board?Pictures in a project
A board is a project that’s mostly pictures, like your verses or party ideas. Open the project’s Pictures to see them together.
Open LibraryWhat is a project?One thing you have going on
A project is something you’ve got going on, like the kitchen or Leo’s party. It keeps its chats, papers, pictures and dates together and remembers what you told it.
Open LibraryChats or Library?Conversations and the things you kept
Chats holds your conversations. Library holds the things you kept, such as letters, cards, lists and pictures.
Open ChatsWhat is Updates?What came in and what needs you
Updates shows what came in while you were away, your reminders and things that need you.
Open UpdatesWhere is what Helper remembers?Read, change or delete a detail
What Helper remembers is in You › About me. Tap a detail to change or delete it.
Open About meHow do I use something again?Make another like it
Use again makes another like it with new details. Open it, tap ⋯, then Use again, or say ‘the same card for Joan’.
Open LibraryStill need help?
Tell us what you tried and what happened. Support details stay here until you choose to share them.
If email does not open, copy this address into your email app.