Updated · Make This Useful
Window cleaning contract template
A window cleaning contract has to pin down three things before the first visit: which panes you clean and on which sides, what was already wrong with the glass, and how high you’ll work. Screens, tracks, rain days, recleans, storefront hours and payment follow. Most important, find the scratches, etching and fogged seals on the walk-around and write them in, because a scratch first noticed after a clean gets blamed on the clean.
Fill in the window terms
Write the pane count and the sides you clean into the services line, and record any scratched, etched or fogged glass in the old-damage clause on the first visit. Keep one payment sentence: per visit for houses, monthly for a storefront route.
Window cleaning service agreement
Between ____________ (____________) and ____________, ____________.
- Services included: ____________
- Price: ____________
- Schedule: ____________
- Start date: ____________
- Payment terms: ____________
- Glass we clean. Each visit covers the panes in the services above, on the sides listed there, with frames and sills wiped as we go. If the count on the day differs, we bill the panes we actually clean at the same rate. Skylights, mirrors, glass railings and storm windows are extra and priced before we start.
- Screens and tracks. Screens are brushed and refitted, or removed, washed and refitted, as the services line says. Tracks get a wipe; a full track clean with brush and vacuum is $____ a track. Brittle screens can tear or snap as they come out; we show you any that give way and replace them only at a price you agree.
- Visits and skipped dates. We confirm each visit date ____ days ahead. To skip or move one, tell us ____ days before; a later skip, or a locked gate on the day, is a $____ trip charge. Extra visits between the booked ones, say before a party or a sale, are charged at the regular visit price.
- Ladders and height limits. We clean glass we can safely reach from the ground, a water-fed pole or a ladder, up to ____ stories or ____ feet. Anything higher, above a roof we can’t stand on, or needing a lift or ropes is outside this agreement. A window we can’t safely reach is skipped, shown to you and left off the bill.
- Getting inside. For inside cleaning, someone needs to let us in and keep pets out of the rooms we work in. Please clear sills and move breakables back from the glass before we come. At a storefront, we wash the outside before ____ a.m. and the inside while you are open, unless you give us a key to do both before opening.
- Rain, wind and recleans. Light rain doesn’t stop us; wind, heavy rain, freezing cold or lightning moves you to our next open day. Tell us within ____ days about any streak or spot we left, and we come back and redo it free. Spots from rain, sprinklers or dust after we leave aren’t part of that promise.
- Hard water and restoration. Regular cleaning removes dirt, film and bird droppings. Hard-water spots, paint, stickers, sealant and construction residue need restoration work, which we quote by the pane after testing one spot with you. Some hard-water etching never comes fully clear, and we say so before you pay for it.
- Scratches and old damage. Scratches, etching, chips and fogging between double panes that are there before our first visit are noted here: ____, and we don’t repair or pay for them. On tempered glass, common in doors and big panes, a scraper can drag specks fused on at the factory across the glass, so we scrape tempered glass only if you ask in writing.
- Paying per visit or monthly. Houses pay on the day of each visit. Storefront routes are billed on the 1st for the previous month’s visits and paid within ____ days. Balances still open after ____ days pick up a $____ late fee, and we skip your stop until they’re paid.
- Price changes and stopping. Your per-visit price holds for ____ months, and we give ____ days’ notice before it changes. To stop service, tell us before the next booked visit; if we stop serving your area, we tell you at least ____ weeks ahead.
____________: signature ____________ date ____________
____________: signature ____________ date ____________
Who pays when a window cleaner scratches glass?
You do, when your blade or a dirty scrubber made the mark, so look hard before you start. Plenty of scratches a customer finds after a clean were there already, left by construction cleanup, another cleaner’s razor or a pad dragged across grit. Shine a light across each pane on the walk-around, note what you see on the agreement, and photograph the worst with the customer standing there.
Tempered glass needs its own line. Doors, big panes and glass close to the floor are usually tempered, and most carry a small etched mark in one corner. Tempering can leave tiny specks fused to the surface, and a scraper drags them across the pane in a trail of scratches. Clean tempered glass with a pad and solution, and scrape it only when the customer asks in writing.
What should a storefront window cleaning contract include?
A list of the glass, a day and time, and how the month is billed. Write the glass out: front windows, the entry door both sides, the transom, the display case if they want it. Clean the outside before opening and the inside while the shop is open, or take a key. Bill on the 1st for the visits made, so a five-week month bills five and nobody has to ask why.
Decide what rain does to the route. Work through light rain if you can, and say in the contract whether a shower right after you leave earns a free touch-up. Without that line, a shop owner looking at spotted glass on Monday morning will assume the visit never happened, and the first you hear of it is a short payment.
How high should a window cleaning contract go?
Write a number, in stories or feet, for what you’ll clean from the ground, with a water-fed pole or off your own ladder. Glass above that, over a roof too steep to stand on, or reachable only by lift or rope gets quoted on its own or turned down. When a window can’t be reached safely on the day, skip it, tell the customer why and leave it off the invoice.
Frequently asked questions
How often should a house window cleaning contract schedule visits?
Twice a year suits most houses, in spring and fall. Homes near the coast, on a dusty road or with sprinklers hitting the glass do better on four visits. Applewood Exterior in northeast Connecticut publishes $8 a pane inside and out (checked October 2026); at that rate a 28-pane house is $224 a visit, or $448 a year on two visits.
Should a window cleaner offer free recleans?
Yes, for streaks and missed spots you left, reported within a few days. It costs little on a house you cleaned well and ends the complaint in one short trip. Say plainly that spotting from rain, sprinklers or dust after you leave is a new visit, or every wet week brings a request for a free trip back.
Do I need a lawyer for a window cleaning contract?
Not for houses and small shops on plain terms like these. When a property manager or a chain sends you its own vendor contract, read how long they take to pay, who pays for damage and how they can end it, and pay a lawyer to read it if the account is big enough to matter.