Updated October 2026 · Make This Useful

Pool service contract template

A pool service contract has to settle three things: whether chemicals are in the monthly price or billed on top, who pays to clear a pool that turns green, and how repairs get approved. Then it lists the weekly visit and covers gates, storms, openings, closings and notice. Write the green-water rule first: green on your schedule with the equipment running is yours to clear; green after the pump was off or a skipped week is theirs.

Write the pool contract

Your business nameYour phone, email or addressCustomer nameService addressServices includedPriceScheduleStart datePayment terms

Keep the sentence in the chemicals clause that matches how you charge, included or billed, and fill in your repair and green-pool amounts before anyone signs. For a pool you service all year, delete the openings and closings clause.

Term 1Wording for term 1Each visit we skim the surface, brush the walls, steps and tile line, vacuum the floor, and empty the skimmer and pump baskets. Then we test the water, add what it needs and check the pump, filter pressure and cleaner. A filter clean is not part of the weekly visit; we do one every ____ months for $____.
Term 2Wording for term 2If the price above includes chemicals, it covers the chlorine, acid and other everyday chemicals a normal week uses. If chemicals are billed, we note what we add at each visit and bill it monthly at our posted prices. Either way, algaecide, phosphate remover, stain treatments and salt for a salt system are billed separately.
Term 3Wording for term 3Weekly service keeps clear water clear. A pool that is green when we start, or goes green after the pump was off, a storm or a skipped week, is cleared as a separate job at $____ a visit plus chemicals, once you say yes. If it goes green on our regular visits with everything running, we clear it free.
Term 4Wording for term 4Repairs, parts and new equipment are priced apart from the monthly service. When the pump, filter, heater, salt cell, cleaner or a light needs work, we tell you what we found and what it costs, and start once you approve by text or email. Repairs under $____ we may do on the spot, so the pool keeps running.
Term 5Wording for term 5Normal leaves and dirt are part of the visit. After a storm, or in the weeks a nearby tree drops its blossoms or leaves, extra cleaning beyond ____ minutes is billed at $____ an hour, and we text you before starting it. We don’t work in lightning or high wind; that visit moves to the next safe day.
Term 6Wording for term 6On service day, leave the gate unlocked or give us the code: ____, and keep the pool equipment powered on. If a locked gate, a loose dog or a cover we can’t remove stops the visit, it is charged at $____. We close and latch every gate behind us, and tell you if one doesn’t latch on its own.
Term 7Wording for term 7Keep children and pets inside or well away from the pool and equipment while we work. Chemicals we bring leave with us, and after a shock treatment our visit note says when the pool is ready for swimming. If you add anything to the water between visits, tell us what it was so we don’t double it.
Term 8Wording for term 8Opening the pool in spring and closing it in fall are separate jobs, at $____ to open and $____ to close, including the cover, winter plugs and equipment. Weekly service runs from the opening to the closing. If someone else opens the pool, our first weekly visit comes once the water is clear.
Term 9Wording for term 9The monthly price is the same in four- and five-visit months, and a week we miss and can’t make up comes off the next bill at $____. A bill ____ days overdue picks up a $____ fee. If we pause service until it is paid, we tell you first, and clearing the water afterwards is billed as above.
Term 10Wording for term 10This agreement runs from ____ to ____, or month to month for a pool we service all year. You or we can stop service with ____ days’ notice by text or email. You pay for visits made and chemicals used up to the last visit, and anything paid ahead for later visits is refunded.

Pool service agreement

Between ____________ (____________) and ____________, ____________.

Services included: ____________
Price: ____________
Schedule: ____________
Start date: ____________
Payment terms: ____________

What each visit includes. Each visit we skim the surface, brush the walls, steps and tile line, vacuum the floor, and empty the skimmer and pump baskets. Then we test the water, add what it needs and check the pump, filter pressure and cleaner. A filter clean is not part of the weekly visit; we do one every ____ months for $____.
Chemicals included or billed. If the price above includes chemicals, it covers the chlorine, acid and other everyday chemicals a normal week uses. If chemicals are billed, we note what we add at each visit and bill it monthly at our posted prices. Either way, algaecide, phosphate remover, stain treatments and salt for a salt system are billed separately.
Green or cloudy water. Weekly service keeps clear water clear. A pool that is green when we start, or goes green after the pump was off, a storm or a skipped week, is cleared as a separate job at $____ a visit plus chemicals, once you say yes. If it goes green on our regular visits with everything running, we clear it free.
Repairs and parts. Repairs, parts and new equipment are priced apart from the monthly service. When the pump, filter, heater, salt cell, cleaner or a light needs work, we tell you what we found and what it costs, and start once you approve by text or email. Repairs under $____ we may do on the spot, so the pool keeps running.
Storms and heavy debris. Normal leaves and dirt are part of the visit. After a storm, or in the weeks a nearby tree drops its blossoms or leaves, extra cleaning beyond ____ minutes is billed at $____ an hour, and we text you before starting it. We don’t work in lightning or high wind; that visit moves to the next safe day.
Gates, power and access. On service day, leave the gate unlocked or give us the code: ____, and keep the pool equipment powered on. If a locked gate, a loose dog or a cover we can’t remove stops the visit, it is charged at $____. We close and latch every gate behind us, and tell you if one doesn’t latch on its own.
Children, pets and chemicals. Keep children and pets inside or well away from the pool and equipment while we work. Chemicals we bring leave with us, and after a shock treatment our visit note says when the pool is ready for swimming. If you add anything to the water between visits, tell us what it was so we don’t double it.
Openings and closings. Opening the pool in spring and closing it in fall are separate jobs, at $____ to open and $____ to close, including the cover, winter plugs and equipment. Weekly service runs from the opening to the closing. If someone else opens the pool, our first weekly visit comes once the water is clear.
Monthly price and late bills. The monthly price is the same in four- and five-visit months, and a week we miss and can’t make up comes off the next bill at $____. A bill ____ days overdue picks up a $____ fee. If we pause service until it is paid, we tell you first, and clearing the water afterwards is billed as above.
Season and cancelling. This agreement runs from ____ to ____, or month to month for a pool we service all year. You or we can stop service with ____ days’ notice by text or email. You pay for visits made and chemicals used up to the last visit, and anything paid ahead for later visits is refunded.

____________: signature ____________ date ____________

Should a pool service price include chemicals?

Include the everyday ones and bill the rest. Chlorine and acid on a normal week are steady enough to fold into one monthly price, which customers find easy to budget and hard to argue with. Specialty products such as algaecide, phosphate remover and salt vary from pool to pool, so bill them as used. Price the included plan on a typical pool on your route, and move the heavy users onto billed chemicals.

With an included price, the risk sits with you. Say you charge $165 a month with chemicals in, and one sunny, busy pool with no cover burns through $25 a month more chlorine than the pools you priced it on. Across a May-to-September season, that’s $125 gone from one pool. Reprice that pool before next season, or move it onto billed chemicals with a lower service price.

Who pays when a pool turns green on weekly service?

Whoever caused it, so the contract should name the causes before it happens. A pump the owner switched off, a timer cut back to save power, a week they cancelled, a storm or a power cut puts the cleanup on them. Water that went green while you visited on schedule with everything running is yours to clear at your own cost, because clear water is what they pay you for.

Your visit notes settle the argument. Log what you tested, what you added and how the equipment was running, and photograph the water as you leave, so a pool that was clear on Wednesday and green by Sunday has a record. If the timer was changed or the breaker tripped, a photo of the equipment pad shows it. Price the cleanup per visit plus chemicals, since a green pool rarely clears in one.

What repairs should a pool tech do without asking?

Small ones that keep the water moving, up to a dollar limit the owner writes into the contract: a pump lid O-ring, a skimmer weir, a length of cleaner hose, a pressure gauge. Everything above that limit waits for a price and a yes, and a failing pump motor, heater or salt cell always gets a written quote. The limit saves a week’s wait for approval on a part that costs less than the visit.

Frequently asked questions

Should pool openings and closings be part of the service contract?

Put them in the same agreement as separate jobs with their own prices. Booking the opening when the customer signs fills your spring calendar early, and weekly service then starts from a pool you opened yourself, with water you know. If someone else opens it, start weekly visits once the water is clear, and quote any cleanup before you do it.

What should a pool service contract say about gates?

Who leaves the gate unlocked or shares the code, and that you close and latch every gate as you leave. Push on it after it shuts to check the latch caught. If a self-closing gate no longer swings shut and latches on its own, tell the owner that day in writing, because that gate is what keeps a small child out of the water.

Should a pool service contract run for the season or all year?

Match it to the pool. Where pools close for winter, write the season from opening to closing and stop billing in between. Where they run all year, go month to month with notice to cancel, and say what changes in the cool months: some services drop to every other week, and the contract should show the price that goes with it.